Privacy policy

Business Information
Brand Name Kavirexo™
Legal Company Name Shenzhen Xingyun Liudong Technology Co., Ltd.
Business Address Room 2307G15, Building A, Galaxy Century, No. 3069 Caitian Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen, Guangdong, China
Customer Support Email service@kavirexo.com
Customer Service Phone +86 183 4602 7456
Customer Service Hours Daily, 07:00–22:00
Legal Representative Chen Yafei
Unified Social Credit Code 91440300MAEGC56D02

Kavirexo™ is owned and operated by Shenzhen Xingyun Liudong Technology Co., Ltd.

Privacy Policy

How Kavirexo™ handles your personal information.

Your privacy matters to us. This Privacy Policy explains how personal information may be collected, used, disclosed, stored and otherwise processed when you browse our store, place an order, communicate with customer support or otherwise interact with Kavirexo™.

For the purposes of this Privacy Policy, “we,” “us” and “our” refer to Shenzhen Xingyun Liudong Technology Co., Ltd.

Last Updated: September 29, 2026

Information We May Collect

The information we process depends on how you interact with us.

Contact Information

This may include your name, email address, telephone number, billing address and shipping address.

Order Information

We may process information relating to products viewed or purchased, shopping cart activity, order numbers, returns, refunds, exchanges and other transaction history.

Payment-Related Information

Payment information may be processed by our authorized payment providers as necessary to authorize and complete transactions.

Account Information

If account functionality is available, this may include login credentials, preferences and account settings.

Customer Communications

We may retain information you provide when contacting us about products, orders, shipping, returns, compatibility or customer support.

Device & Usage Information

This may include IP address, browser information, device type, operating system, website activity and related technical information.

Where Information Comes From

Information may reach us in several ways.

We may receive personal information directly from you when you place an order, contact customer support, create an account or otherwise provide information through our store.

Certain information may also be collected automatically when you use the website through cookies, device technologies and similar tools.

We may also receive information from companies that help us operate our store, process payments, fulfill orders, provide analytics, support advertising or deliver other business services.

How We Use Information

We use information to operate and improve the shopping experience.

Process Orders

To confirm purchases, process payments, prepare orders, arrange fulfillment and coordinate delivery.

Provide Customer Support

To respond to questions, resolve order concerns and assist with returns, refunds, compatibility or other customer requests.

Operate Our Store

To maintain website functionality, shopping cart features, checkout, account services and related ecommerce operations.

Improve Our Services

To understand how customers interact with our website and improve navigation, products, content and overall service quality.

Protect Transactions

To detect suspicious activity, prevent fraud, maintain website security and protect our customers and business.

Meet Legal Obligations

To maintain records, respond to valid legal requests and comply with applicable legal or regulatory requirements.

Marketing & Communications

Promotional communication is separate from essential order communication.

Where permitted, we may use contact information to provide information about Kavirexo™ products, offers or other relevant updates.

You may choose to stop receiving promotional email communications using the unsubscribe method included with those communications or by contacting our customer support team.

Even if you opt out of promotional messages, we may still send non-promotional communications that are necessary for an order, account, return, refund or customer service request.

Cookies & Similar Technologies

Our website may use cookies to operate and understand the store.

Cookies and similar technologies may be used to remember preferences, maintain shopping cart functions, support checkout, understand website performance, detect fraud and measure how visitors interact with the store.

Some cookies may be necessary for core website functionality, while others may support analytics, personalization or advertising.

Depending on your location, you may have choices regarding certain non-essential cookies or advertising-related processing.

When Information May Be Shared

We disclose information when it is reasonably necessary to operate the business.

Personal information may be disclosed to service providers that perform functions on our behalf.

Payment Providers

To authorize and process customer transactions.

Fulfillment & Shipping Providers

To prepare orders, generate shipping information and deliver products.

Technology Providers

To support ecommerce infrastructure, hosting, security, analytics and website functionality.

Customer Service Providers

Where needed to support communications or resolve customer requests.

Advertising & Analytics Providers

Where permitted, certain providers may help measure advertising performance or provide relevant marketing experiences.

Legal or Regulatory Authorities

Information may be disclosed where reasonably necessary to comply with applicable law, lawful requests or legal proceedings.

Ecommerce Infrastructure

Our online store uses third-party ecommerce infrastructure.

Our store may rely on ecommerce technology providers, including Shopify, to provide functionality such as storefront operation, checkout, order management and related ecommerce services.

Information submitted through the store may therefore be processed by these technology providers where necessary to provide their services.

Third-party providers process information in accordance with their applicable privacy practices and contractual responsibilities.

Payment Information

Payment credentials are handled through payment infrastructure.

Kavirexo™ does not ask customers to send complete credit card numbers, card security codes or similar sensitive payment credentials through ordinary customer service email.

Payment details necessary to complete a transaction are processed through the applicable payment service or checkout provider.

Information Security

We take reasonable measures to protect information.

We use administrative, technical and organizational measures intended to protect personal information against unauthorized access, alteration, misuse or disclosure.

However, no internet transmission or electronic storage method can guarantee absolute security.

Please do not send passwords, complete payment card information or other highly sensitive credentials through ordinary email.

Data Retention

Information is retained only as reasonably necessary.

Retention periods may vary depending on the type of information, the purpose for which it was collected and applicable legal requirements.

For example, certain order records may be retained for accounting, tax, fraud prevention, dispute resolution, warranty, refund or other legitimate business and legal purposes.

When information is no longer reasonably required, we may delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

Your Privacy Rights

Your rights may vary depending on where you live.

Subject to applicable law, you may have one or more rights regarding personal information we maintain about you.

Access

You may have the right to request information about personal data we maintain about you.

Correction

You may request correction of inaccurate personal information where applicable.

Deletion

You may have the right to request deletion of certain personal information, subject to legal exceptions.

Portability

Certain jurisdictions may allow you to request a portable copy of particular personal information.

Restriction or Objection

Depending on applicable law, you may have rights relating to restriction of or objection to certain processing activities.

Marketing Preferences

You may choose not to receive certain promotional communications.

Targeted Advertising Choices

Where applicable law provides the right, you may request to opt out of certain processing considered targeted advertising, sale or sharing of personal information.

Submitting a Privacy Request

Contact us if you wish to exercise an applicable privacy right.

Privacy requests may be submitted to service@kavirexo.com.

Please provide enough information for us to understand the request and reasonably identify the relevant customer record.

Where permitted or required by law, we may need to verify your identity before completing certain privacy requests.

We will not discriminate against a customer for exercising a privacy right available under applicable law.

Authorized Representatives

Some privacy laws allow another person to submit a request for you.

Where applicable, an authorized representative may submit a privacy request on your behalf.

We may request reasonable evidence that the representative has authority to act for you and may separately verify your identity where permitted.

Children's Privacy

Our store is intended for general adult shopping use.

Kavirexo™ is not designed specifically for children, and we do not knowingly seek to collect personal information directly from children below the age at which they may independently consent under applicable law.

If a parent or guardian believes that a child has provided personal information to us improperly, please contact service@kavirexo.com so the matter can be reviewed.

International Data Processing

Information may be processed outside your country of residence.

Because we operate an international ecommerce business and use service providers in different locations, personal information may be transferred, stored or processed in countries other than the country in which you live.

Where applicable law requires safeguards for international data transfers, we and our relevant service providers may rely on recognized legal mechanisms or contractual protections.

Third-Party Services

External providers may operate under their own privacy practices.

Certain functions supporting our website or transactions may be provided by independent third parties.

Their handling of information may also be subject to their own privacy notices, terms and legal obligations.

We recommend reviewing the privacy information presented by a third-party provider when interacting directly with its services.

Business Changes

Information may be involved in certain corporate transactions.

If all or part of our business is reorganized, merged, acquired, financed or transferred, information associated with the business may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate safeguards.

Privacy Concerns

Please contact us if you have a concern about our privacy practices.

We encourage you to contact us directly if you have a question, complaint or concern about the way personal information is handled.

Depending on your location, you may also have the right to contact an applicable privacy or data protection authority.

Changes to This Policy

We may revise this Privacy Policy when our practices change.

This policy may be updated from time to time to reflect changes in our services, business operations, technology, legal obligations or privacy practices.

When the policy is revised, the updated version and applicable “Last Updated” date will be published on our website.

Privacy Contact

Questions about your information?

Data Controller / Operating Company

Shenzhen Xingyun Liudong Technology Co., Ltd.

Customer Support Email

service@kavirexo.com

Customer Service Phone

+86 183 4602 7456

Customer Service Hours

Daily, 07:00–22:00

Business Address

Room 2307G15, Building A, Galaxy Century,
No. 3069 Caitian Road, Gangxia Community,
Futian Subdistrict, Futian District,
Shenzhen, Guangdong, China

Business Transparency

Who is responsible for this website?

Kavirexo™ is owned and operated by Shenzhen Xingyun Liudong Technology Co., Ltd.

Shenzhen Xingyun Liudong Technology Co., Ltd. is responsible for the operation of Kavirexo™ and for handling customer inquiries relating to this Privacy Policy, subject to the responsibilities of third-party service providers that independently process information.